Logs de Auditoria
Rastreia ações de campanha, contato, conversa e mensagens com ator, snapshot e origem.
| Quando | Entidade | Ação | Ator | Origem | Mudança |
|---|---|---|---|---|---|
| 18/02/2026 15:24:23 |
Message #78 |
Mensagem Enviada | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"sender_type":"lead","content_type":"text","content":"estou interessado na Amarok","status":"received","delivery_status... |
| 18/02/2026 15:24:23 |
Lead #16 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls5bc8yadoo1r6wk3\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 15:24:14 |
Lead #16 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls5bc8yadoo1r6wk3\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 15:24:08 |
Conversation #16 |
Status Alterado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"status":"waiting_customer","last_message_at":"2026-02-18 15:24:08"} antes: {"status":null,"last_message_at":null} |
| 18/02/2026 15:24:08 |
Conversation #16 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"summary":"Lead Dani.","next_action":"Aguardar resposta do cliente e preparar follow-up.","sentiment":"neutral"} antes: {"summary":null,"next_action":null,"sentiment":null} |
| 18/02/2026 15:24:08 |
Conversation #16 |
Status Alterado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"last_message_at":"2026-02-18 15:24:08","status":"waiting_customer"} antes: {"last_message_at":null,"status":null} |
| 18/02/2026 15:24:08 |
Lead #16 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"last_message_at":"2026-02-18 15:24:08","total_messages":1,"ai_messages_count":1} antes: {"last_message_at":null,"total_messages":null,"ai_messages_count":null} |
| 18/02/2026 15:24:08 |
Message #77 |
Mensagem Enviada | IA |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"sender_type":"ai","content_type":"text","content":"Olá! 👋 Sou Roberta e estou aqui para te ajudar.","status":"sent","... |
| 18/02/2026 15:24:08 |
Conversation #16 |
Criado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"lead_id":16,"channel_id":3,"status":"active","started_at":"2026-02-18T15:24:08.000000Z","human_control":false,"updated... |
| 18/02/2026 15:24:08 |
Lead #16 |
Criado | API |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"campaign_id":1,"current_cadence_id":1,"current_cadence_step_id":1,"next_cadence_step_id":1,"name":"Dani","first_name":... |
| 18/02/2026 14:46:50 |
Channel #3 |
Atualizado | Sistema |
201.13.62.150 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KH... |
novo: {"name":"WebChat"} antes: {"name":null} |
| 18/02/2026 14:40:39 |
Lead #14 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4hxrjzt68httgmm\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 14:40:24 |
Lead #14 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4hxrjzt68httgmm\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 14:40:19 |
Lead #15 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4ts6eyb1ojjblez\",\"channel_id\":3,\"page_url\":\"https:\\/\\/i... antes: {"custom_data":null} |
| 18/02/2026 14:40:09 |
Lead #14 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4hxrjzt68httgmm\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 14:40:04 |
Lead #15 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4ts6eyb1ojjblez\",\"channel_id\":3,\"page_url\":\"https:\\/\\/i... antes: {"custom_data":null} |
| 18/02/2026 14:39:54 |
Lead #14 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4hxrjzt68httgmm\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 14:39:53 |
Conversation #15 |
Status Alterado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"status":"waiting_customer"} antes: {"status":null} |
| 18/02/2026 14:39:53 |
Conversation #15 |
Status Alterado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"status":"waiting_customer"} antes: {"status":null} |
| 18/02/2026 14:39:53 |
Lead #15 |
Atualizado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"total_messages":19,"human_messages_count":3} antes: {"total_messages":null,"human_messages_count":null} |
| 18/02/2026 14:39:53 |
Message #76 |
Mensagem Enviada | Operador |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"sender_type":"human","content_type":"text","content":"Vamos com IA","status":"sent","delivery_status":"sent","quoted_m... |
| 18/02/2026 14:39:53 |
Conversation #15 |
Atualizado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"last_message_at":"2026-02-18 14:39:53"} antes: {"last_message_at":null} |
| 18/02/2026 14:39:53 |
Conversation #15 |
Atualizado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"last_message_at":"2026-02-18 14:39:53"} antes: {"last_message_at":null} |
| 18/02/2026 14:39:53 |
Lead #15 |
Atualizado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"last_message_at":"2026-02-18 14:39:53","total_messages":18} antes: {"last_message_at":null,"total_messages":null} |
| 18/02/2026 14:39:53 |
Message #75 |
Mensagem Enviada | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"sender_type":"system","content_type":"text","content":"Conversa assumida automaticamente ao enviar mensagem manual.","... |
| 18/02/2026 14:39:53 |
Lead #15 |
Status Alterado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"status":"manual_control"} antes: {"status":null} |
| 18/02/2026 14:39:53 |
Conversation #15 |
Status Alterado | Sistema |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"human_control":true,"status":"paused"} antes: {"human_control":null,"status":null} |
| 18/02/2026 14:39:49 |
Lead #15 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4ts6eyb1ojjblez\",\"channel_id\":3,\"page_url\":\"https:\\/\\/i... antes: {"custom_data":null} |
| 18/02/2026 14:39:39 |
Lead #14 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4hxrjzt68httgmm\",\"channel_id\":3,\"page_url\":\"https:\\/\\/d... antes: {"custom_data":null} |
| 18/02/2026 14:39:34 |
Lead #15 |
Atualizado | API |
201.13.62.150 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, l... |
novo: {"custom_data":"{\"webchat\":{\"visitor_token\":\"wcv-mls4ts6eyb1ojjblez\",\"channel_id\":3,\"page_url\":\"https:\\/\\/i... antes: {"custom_data":null} |